Why School Districts Book a K-12 Consultation to Ensure Success

Growth begins with maximizing capacity.

One of the biggest components of delivering the best cafeteria experience is uncovering your student participation barriers and identifying “improvement opportunities” within your specific district.

Our Capacity Building services are the most important step in ensuring your cafeteria’s success, because this service allows us to help you make better, more informed choices and lower the risk for failure considerably.

In order for students to consistently look forward to eating in your school cafeteria, key strategies and processes must be put in place.

Led by Kern Halls, Ingenious Culinary Concepts is a diverse group of K-12 practitioners, consultants, culinary experts, and marketing professionals with years of experience successfully supporting school districts nationwide.

Everything we do centers on your “student customer.” We focus on providing the best possible products and services in your school cafeterias. To do this, we help districts: formulate creative menu offerings; deliver top-notch service; utilize tech-savvy, efficient strategies to reflect a respected brand; and implement cafeteria redesigns/makeovers to positively transform your students’ lunch experiences.

Our wide repertoire of focused services, backed by thorough research along with our extensive expertise, helps us improve the daily experience students have in your school cafeterias.

Let’s face it, especially at the secondary level, appealing to your students’ ever-changing, diverse palates and interests is a challenge.

How many students avoid eating in your school’s cafeteria? The menu offerings and overall atmosphere leave much to be desired. Ingenious Culinary Concepts recognizes these ongoing difficulties and has developed unique and comprehensive solutions for the challenges your school cafeterias face on a daily basis.

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Two-day support visits


Our team begins each Capacity Building service with a two-day support visit. This interactive process is all about side-by-side coaching for the district team to ensure their optimal performance in supporting schools.

During the process, we meet with all of your management and cafeteria teams. Focus groups with students and relevant stakeholders follow, and ideas are gathered on the current climate and the best possible steps forward.

We then process the data we have gathered and convert it into information we use to draft an appropriate and comprehensive plan for your school. Ingenious Culinary Concept’s industry experts serve as mentors, proposing solutions and guiding your team to achieving their best. IMPROVE. LEARN. PERFORM. NEXT-LEVEL.

Needs analysis


Data collection is paramount. The recommendations we make are data-driven, and this ensures no aspect of improvement for your cafeteria remains uncovered. Our creative and experienced team discovers trends and develops proven strategies to overcome obstacles that stop you from achieving success district-wide.

Our goal is to experience your cafeteria operation through the eyes of the students you serve every day.

Focus Groups


Focus groups are key extensions of our data collection efforts. The most important stakeholder in the cafeteria is the student, and through their feedback and insights, we address their preferences by exploring different combinations of menus, ambience, and atmosphere settings to find the right fit.

We focus our attention on making sure we formulate the best strategy to convert your cafeteria into a brand students love to associate with.

We Customize Your Plan for Success


What good is data without ACTION? To wrap up our Capacity Building service, we develop an actionable plan to guide our next steps as a team.

Our customized plan for you will include all the steps we suggest you take to enhance student participation in your cafeteria. Depending on our analysis, our recommendations can range from graphic designs on cafeteria walls and serving lines, to designing a comprehensive and interactive website for your cafeteria.

The grander your vision, the more comprehensive our plan.

Our extensive industry experience has allowed us to lead a plethora of district efforts (in executing proven strategies and developing effective processes) to increase student meal consumption and generate revenue for foodservice operations nationwide. With proper implementation of the strategies we suggest, a return on the investment for your district is inevitable.

Needs Assessment

We suggest our partnership begins with an INFORMAL analysis in up to three of your schools. This stage includes a two-day visit from one of our industry experts, who will analyze your school cafeteria operation to uncover district-wide improvement opportunities. Trend data on student needs and preferences guides this process as special attention is given to the current quality of products and services provided (e.g., menu, customer service & engagement, overall student dining experiences, etc.).

Custom Tailored Plan

Once we have identified your district’s improvement opportunities (to ensure quality of service for students), we will craft a customized Action Plan that includes: our recommended trainings, proven best practices and strategies, and revamping plans.

After your K-12 Consultation and Action Plan completion, your district can execute the steps at their own pace and in-house.

Enlist our Support

As an additional service, ICC can support your district’s efforts to improve at any level. The execution phase includes options for a complete or partial revamping of your cafeteria’s thematic colors, graphic design for the dining room and serving lines, seating arrangements, menu modification, enhancing food quality and service standards, and more.

This is completely optional. Your plan can be executed without any additional support from ICC.

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