Effective leaders support the growth and improvement of their staff.

Morale

A well trained staff is confident in their role. This leads to better productivity and more team spirit. Students know intuitively if your staff morale is high, or low.

Independence

Staff members that know exactly what to do need less supervision. When professional development is lacking supervisors spend more time assigning tasks.

Value

Professional development adds value to your entire team. This makes each staff member more valuable to the organization.

Productive

A better trained team member means a more productive workforce. They are also able to give suggestions to improve processes and work flow.

A new model for learning: “Guide on the Side.”

We provide highly customized and learner-centered trainings for your staff that are on the FRONT LINE in schools throughout your district. These individuals are the FACE of school foodservice because they are in direct contact with your student customers daily.

Traditionally, presenters lecture and participants/adult learners are expected to listen (and take notes — if we’re lucky). The presenter is the central figure, the “sage on the stage,” the one who has the knowledge and transmits that knowledge to participants, who are then expected to apply the new information in their respective positions later. In this traditional model, session participants are passive rather than active resulting in far less retention and application of the concepts being taught.

Ingenious Culinary Concepts’ approach is totally the opposite. When adult learners are engaged in actively processing information by reconstructing that information in new and personally meaningful ways, they are far more likely to remember it and apply it in new situations.

Our courses are interactive, learner-centered, and collaborative, ensuring we prepare your staff to deliver an experience that rivals that of any major food chain outlet (in terms of customer service).

Management Trainings

Ingenious Culinary Concepts has been training and equipping staff members and leaders for over a decade.

We are in present in school cafeterias every day so we are aware of the challenges and obstacles that foodservice professionals face. This helps us formulate training and processes that are applicable to your situation.

Our interactive, collaborative management courses are specifically designed for the audience of school foodservice leaders (directors, district-level coordinators, school-based managers, and assistants/leads).

Our courses center on the operational processes and practices of top retail restaurants that excel in customer service, which leads to profitability.

Your leaders are given the opportunity to expand their skills and knowledge related to the school foodservice industry. Through engaging activities and discussions, participants also examine our industry from a management perspective.

Topics include: empowerment, problem solving, marketing, basic foodservice management techniques, effective communication, and best practices for personnel management. Our courses are beneficial because they focus on operations management and leadership.