Students are holding your cafeteria to a standard
Did you realize your student customers are holding you to a standard?
Most school lunch programs realize an obvious standard is the quality of the food. Without quality food displayed and served properly it’s an uphill battle to increase participation. It can be as simple as keep the hot foods hot and cold foods cold. Or, food quality can be as complex as menu changes, samples, and even displaying food in ways that encourage consumption.
Some school foodservice programs understand that the level of customer service is directly linked to student customers dining in your cafeteria. A simple smile and, “how are you today” can go a long way toward encouraging students to eat breakfast or lunch with you.
Very few school foodservice programs realize the importance of the atmosphere in the cafeteria.
Students compare your school cafeteria with their favorite retail food chain that they know and love. Sadly most school cafeterias are coming up short. In fact, kids would rather eat almost anywhere than the school cafeteria.
It’s human nature to compartmentalize our day. Work, school, leisure, obligations, we tend to think is these terms. When your school cafeteria takes on the atmosphere of a retail food establishment in step with the retail chains students are accustomed to outside of school in their leisure time, they are attracted to your cafeteria. It feels like a break from the day at school. It becomes a place to eat and socialize. Your cafeteria becomes a hot spot where students love to dine.